PLUSWIN Spring Festival Vacation Notice
Feb 09, 2026
Dear Valued Customers:
Warm greetings from Hangzhou Jia Ying Trading Co., Ltd.
We would like to take this opportunity to express our sincere gratitude for your continuous support and trust in us throughout the past year. It has been a pleasure working with you, and we look forward to further strengthening our partnership in the coming year.
We are writing to inform you of our upcoming winter holiday schedule. In observance of the traditional Chinese New Year celebrations, our office will be closed from February 13th to February 23rd. During this period, our physical office will be unstaffed, and there will be no dispatch of goods or processing of paperwork.
However, we understand that your business needs do not take a holiday. Therefore, we are committed to providing uninterrupted service to ensure your inquiries are addressed promptly. Our dedicated online customer service team will be operating remotely throughout the holiday period. You can still reach us via email or our online chat platforms, and we will make every effort to respond to your queries in a timely manner.
Please note that while we will strive to provide the same level of service, there might be a slight delay in responses due to the holiday period. We appreciate your understanding and patience.
We will resume full operations, including dispatch and paperwork processing, on February 24th. We are eager to get back to work and continue serving you with the same dedication and quality you have come to expect from us.
Once again, thank you for your continued support. We wish you and your loved ones a joyful holiday season and a prosperous and successful year ahead.
Should you have any urgent matters, please do not hesitate to contact us online.
Warm regards,
Hangzhou Jia Ying Trading Co., Ltd.
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